Summary: Starters is a B2B SaaS platform for accounting professionals. We access your QuickBooks data in read-only mode solely to power the features you use. We do not sell your data. We never have write access to your accounting records.
Starters, Inc. ("Starters," "we," "us," or "our") operates the Starters platform, a software-as-a-service product for fractional controllers, accounting firms, and their clients (the "Service"). This Privacy Policy describes how we collect, use, and protect information from users of our Service.
By using Starters, you agree to the collection and use of information in accordance with this policy.
Account information: When you register, we collect your name, email address, company name, role, and password credentials.
QuickBooks data (read-only): When you connect a QuickBooks Online account, we access financial data including transactions, account balances, journal entries, customers, vendors, and reconciliation status. This access is strictly read-only — Starters never writes to or modifies your QuickBooks records.
Usage data: We collect logs of actions taken within the platform, including queries submitted to our AI assistant, task status updates, and navigation patterns. This data is used for product improvement and audit trail purposes.
Communications: If you contact us by email or through the platform, we retain records of those communications.
Technical data: We automatically collect IP addresses, browser type, device information, and access timestamps.
We use collected information to:
We do not use your data to train general AI models. We do not use your financial data for any purpose other than providing the Service to you.
We do not sell your personal information or your clients' financial data to any third party.
We may share information in the following limited circumstances:
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level security in our database, and regular security audits. Access to production systems is restricted to authorized personnel only.
No system is 100% secure. In the event of a data breach that affects your information, we will notify you in accordance with applicable law.
We retain your account data for as long as your account is active or as needed to provide the Service. QuickBooks data synced to our platform is retained to power features like audit trails and historical trend analysis. You may request deletion of your account and associated data by contacting us.
Some data may be retained for longer periods to comply with legal or regulatory obligations.
Depending on your jurisdiction, you may have rights including:
To exercise any of these rights, contact us at hello@gostarters.com.
Starters integrates with Intuit QuickBooks Online via OAuth 2.0. When you authorize this integration:
We use essential cookies to maintain your session and keep you authenticated. We may use analytics cookies to understand how the platform is used in aggregate. You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality.
Starters is a business software platform not directed at individuals under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes constitutes acceptance.
For questions, concerns, or to exercise your rights: